Privacy Policy
This translation is provided for convenience. Only the German version is legally binding: Datenschutzerklärung (German)
1. Privacy at a glance
General information
The following information gives a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to the privacy policy set out below.
Data collection on this website
Who is responsible for data collection on this website?
Data on this website is processed by the website operator:
IBRA Transport
Chirin Abdullah
Breite Str. 3
40213 Düsseldorf
Phone: 0211 911963 75
Email: info@ibra-transport.de
How do we collect your data?
Some of your data is collected when you provide it to us. This may be, for example, data you enter into a contact form.
Other data is collected by our IT systems automatically, or after your consent, when you visit the website. This is mainly technical data (e.g. web browser, operating system or time of the page visit). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the website works without errors. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. If you have given consent to data processing, you can withdraw it at any time with effect for the future. Under certain circumstances, you also have the right to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time about this or any other questions on data protection.
2. Hosting
We host the content of our website with an external service provider (host). The personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data and other data generated via a website.
The host is used to fulfil contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our website by a professional provider (Art. 6(1)(f) GDPR).
3. General information and mandatory disclosures
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
Controller
The controller responsible for data processing on this website is:
IBRA Transport
Chirin Abdullah
Breite Str. 3
40213 Düsseldorf
Phone: 0211 911963 75
Email: info@ibra-transport.de
The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses or similar).
Storage period
Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose of processing no longer applies. If you make a justified request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing it; in that case, it will be deleted once those reasons no longer apply.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of the processing carried out before the withdrawal remains unaffected.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where technically feasible.
Access, deletion and correction
Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the processing, and, where applicable, a right to have this data corrected or deleted. You can contact us at any time about this or any other questions on personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can contact us about this at any time.
4. Data collection on this website
Contact form
If you send us an enquiry via the contact form, the details you enter in the form, including your contact details, are stored by us to process the enquiry and in case of follow-up questions. We do not pass this data on without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in handling enquiries effectively (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested.
The data you enter in the contact form remains with us until you ask us to delete it, withdraw your consent to storage, or the purpose for storing it no longer applies (e.g. once your enquiry has been dealt with). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Enquiries by email, phone or WhatsApp
If you contact us by email, phone or WhatsApp, your enquiry, including all resulting personal data (name, enquiry, phone number, email address), is stored and processed by us in order to deal with your request.
This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry relates to the performance of a contract or is necessary for pre-contractual measures.
5. Analytics tools and advertising
Google Analytics / Google Ads
This website uses features of the web analytics service Google Analytics and of Google Ads. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour of website visitors. The operator receives various usage data, such as page views, time spent on the site, operating systems used and the user's origin. Google may combine this data into a profile assigned to the respective user or their device.
This service is used on the basis of your consent under Art. 6(1)(a) GDPR. You can withdraw your consent at any time.
Data transfers to the USA are based on the European Commission's Standard Contractual Clauses.
6. Cookies and consent management
Our website uses cookies and similar storage technologies. Cookies are small text files stored in your browser. We distinguish between strictly necessary cookies, which the website needs to work, and cookies that require consent (marketing, analytics), which we only set with your explicit consent under § 25(1) TTDSG in conjunction with Art. 6(1)(a) GDPR. You can withdraw your consent at any time, with effect for the future, via the “Cookie settings” link in the footer.
Cookies in use
| Name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| ibra_consent_v1 | this website | Stores your cookie choices (localStorage). | 12 months | Necessary |
| _gcl_au | Google Ireland Ltd. | Google Ads conversion linker (click attribution). | 90 days | Marketing |
| _gcl_aw | Google Ireland Ltd. | Stores the Google Ads click ID after an ad click. | 90 days | Marketing |
| NID, IDE | Google Ireland Ltd. | Remarketing and ad measurement via doubleclick.net. | up to 13 months | Marketing |
Google Ads & Google Consent Mode v2
If you have consented, we use Google Ads (including conversion tracking and remarketing), a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Ads lets us measure whether a click on one of our ads led to an enquiry and target our advertising more effectively. Personal data (e.g. IP address, device/browser information, click IDs) may be transmitted to Google, including to the USA. Google is certified under the EU-US Data Privacy Framework; Standard Contractual Clauses under Art. 46 GDPR are also in place.
We use Google Consent Mode v2. Before you make a choice, all consent-based signals (ad_storage, ad_user_data, ad_personalization, analytics_storage) are set to “denied”; no marketing cookies are written in this state. Only after you consent are the corresponding signals updated to “granted”.
Legal basis: Art. 6(1)(a) GDPR, § 25(1) TTDSG (consent). Storage period: see table above. More information in Google's privacy policy.
7. Sending emails
To send emails (e.g. confirmations of contact requests) we use the service Resend (Resend, Inc.). When you fill in a contact form on our website, the data you enter is transmitted to us via Resend. Processing is based on Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures).
8. Your rights
You have the following rights towards us regarding your personal data:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
You also have the right to complain to a data protection supervisory authority about our processing of your personal data. The supervisory authority responsible for us is:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia)
Postfach 20 04 44
40102 Düsseldorf
www.ldi.nrw.de